Telecom-Analytics Market Analysis by Component (Services, and Solutions); by Application (Customer Care, Sales & Marketing Care, Network Care, Risk & Compliance Care and Workforce Care); by Enterprise Size (Small & Medium Enterprise, and Large Enterprise); and by Deployment (On-Premise, and Cloud)-Global Supply & Demand Analysis & Opportunity Outlook 2023-2033

  • Product Code:
  • Published Date:
    7 Dec 2022
  • Region:
  • Category:
    ICT & Telecom
  • Publisher:

Impact Analysis on the Growth of Market

Inflation and Looming Recession to Haunt Businesses:

In 2022 & 2023, market players expected to sail in rough waters; might incur losses due to huge gap in currency translation followed by contracting revenues, shrinking profit margins & cost pressure on logistics and supply chain. Further, U.S. economy is expected to grow merely by 3% in 2022.



The Research Report is Updated with 2022 Base Year, 2023 Estimated year and Forecast till 2035 with Market Insights.

With the dip in global production, the GDP has contracted in 2020 and impacted the market across the world. Upon placing a Sample Request, you will receive an updated report with 2022 as base year, 2023 as estimated year and forecast to 2035. This will have market drivers, recovery rate in the market, insights and competitive analysis.

Market Overview:

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Telecom-Analytics Market Scope

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Forecast Year





 Global Telecom-Analytics Market Highlights Over 2022 - 2031 

The global telecom analytics market is estimated to garner a modest revenue by the end of 2033 by growing at a CAGR of ~21% over the forecast period, i.e., 2023 – 2033. Further, the market generated significant revenue in the year 2022. The primary factor boosting the market growth is the adaptation of technologies such as IoT, Big Data and others. These technologies provide the company a space to maximize revenue, cost efficiency, and customer satisfaction. According to the survey, the global statistics of devices connected to IoT is expected to reach around 29 billion by 2030.






The growth of telecommunication analytics is credited to increasing churn rate, loss of revenue due to data theft, and cloud deployment. In India, the estimated cost of a data breach has reached around 175 million in 2022. Hence, showing an approximately 6% increase from last year. Additionally, an increase in investment and prevalence of 5G services in telecommunication is likely to propel the market growth of telecom analytics. In coming years, the telecommunication industry is anticipated to do heavy investment of up to $57 billion in 5G services, this investment is envisioned to construct, a higher network density and update active equipment.

Global Telecom-Analytics Market: Growth Drivers and Challenges

Growth Drivers

  • Adaptation of Big Data by Telecom Operators

The features of Big Data, such as better customer experience, enhanced optimization, increased security and others, is compelling operators to enable Big Data in their work system. According to the study, using big data is expected to result in a 17% increase in daily subscribers and a 64% increase in network traffic.

  • AI-Enabled Cloud Based Process

In the need of zero-touch models, operators are moving to AI-provided cloud-based processes, for less complex product and service agreement portfolios. Few operators have dropped their service cost by roughly 35% in one case by adopting AI enabled cloud service.

  • Increase in Churn Rate in Telecommunication Company

Due to customer dissatisfaction, customers are rapidly withdrawing from their operator. The average churn rate for telecommunication companies is between 10%-67%.

  • Escalating Telecom Revenue Fraud

Leakage of revenue in telecom industry is rapidly increasing. Telecom operators across the globe are losing approximately USD 5 billion by the cause of revenue leakage.

  • Upgradation of Telecommunication Networks into 5G Technology

5g is one of the most important technologies in the telecommunication sector, it is much faster and has high latency than previous cellular broadband networks. Globally, there were around 6.5 billion active mobile broadband subscriptions in 2021.


  • High Cost for Deployment of Analytical Solutions

  • Telecom Operators Are Oblivion to Features of Telecom-Analytics

  • Data Theft and Security Concerns

Expanding connectivity and sharing of data, increases the chances of data breaches and cybersecurity issues. Analytical tools such as IoT networks connect multiple devices, which sometime may lead to data theft, as critical data is transferred via these networks.

The telecom-analytics market is segmented and analyzed for demand and supply by deployment into on- premises and cloud. Out of two, cloud sub-segment is anticipated to hold the largest market share by the end of 2033. Need of reduction of maintenance cost for hardware and software, demand for increasing longevity of a data center & server utilization and accelerated migration of companies towards cloud-based services is expected to expand the market growth. In 2022 global research, around 69% organization have rapidly shifted towards cloud, in past 12 months. The percentage of companies in cloud is expected to jump from approximately 41% to around 63% in next 18 months.

Global Telecom-Analytics Market Regional Synopsis

Regionally, the global telecom-analytics market is studied into five major regions including North America, Europe, Asia Pacific, Latin America and Middle East & Africa region. Amongst these markets, the market in North America is projected to hold the largest market share by the end of 2033. This growth is attributed to the presence of major players of the telecom industry, advancement in technology and digitization usage, and many more. By 2024, there will be approximately 218 million 5G connections in the United States. Furthermore, the rise in churn rate has also fueled the market growth of telecom analytics. According to a 2020 survey, in the United States, customer abandoned their current providers due to poor customer service, thus leading the churn rate to reach around 25%.

Market Segmentation

Our in-depth analysis of the global telecom analytics market includes the following segments:

By Component

  • Services

  • Solutions

By Application

  • Customer Care

  • Customer Care

  • Sales & Marketing Care

  • Network Care

  • Risk & Compliance Care and

  • Workforce Care

By Enterprise Size

  • Small & Medium Enterprise

  • Large Enterprise

By Deployment

  • On-Premise

  • Cloud

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Key Companies Dominating the Global Telecom-Analytics Market

Our report has covered detailed company profiling comprising company overview, business strategies, key product offerings, financial performance, key performance indicators, risk analysis, recent developments, regional presence, and SWOT analysis among other notable indicators for competitive positioning. Some of the prominent industry leaders in the global telecom-analytics market that are included in our report are Microsoft Corporation, Adobe Inc., Cisco Systems, Inc., IBM Corporation, Radisys, Huawei Technologies, OmniSci, Inc., Dell, Inc., Techvantage, Anodot Ltd., and others.

Global Telecom-Analytics Market: Latest Developments

  • May, 2019: Sisense Inc., joins forces with Periscope Inc., to evolve autonomously working business intelligence and data analytics platform.

  • October, 2020: IBM Corporation collaborated with Vodafone Idea. This merger plans to implement the Big Data platform on open source Hadoop framework, to let the telecom partner embrace the open source at a large scale.

Key Reasons to Buy Our Report

  • The report covers a detailed analysis comprising market share attained by each market segment and its sub-segments.

  • It covers market dynamics including growth drivers, trends, potential opportunities, price trend analysis and challenges that impact market growth.

  • The report includes detailed company profiles of the major players dominating the market.

  • We use effective research methodologies to calculate the market numbers and provide value-added assessment for overall growth.

  • We provide customized reports as per the clients’ requirement helping them to see possible and unexpected challenges and unforeseen opportunities in order to help them reach their goal.  

Geography Analysis:

The report further discusses the market opportunity, compound annual growth rate (CAGR) growth rate, competition, new technology innovations, market players analysis, government guidelines, export and import (EXIM) analysis, historical revenues, future forecasts etc. in the following regions and/or countries:

  • North America (U.S. & Canada) Market Size, Y-O-Y Growth, Market Players Analysis & Opportunity Outlook
  • Latin America (Brazil, Mexico, Argentina, Rest of Latin America) Market Size, Y-O-Y Growth & Market Players Analysis & Opportunity Outlook
  • Europe (U.K., Germany, France, Italy, Spain, Hungary, Belgium, Netherlands & Luxembourg, NORDIC(Finland, Sweden, Norway, Denmark), Ireland, Switzerland, Austria, Poland, Turkey, Russia, Rest of Europe), Poland, Turkey, Russia, Rest of Europe) Market Size, Y-O-Y Growth Market Players Analys  & Opportunity Outlook
  • Asia-Pacific (China, India, Japan, South Korea, Singapore, Indonesia, Malaysia, Australia, New Zealand, Rest of Asia-Pacific) Market Size, Y-O-Y Growth & Market Players Analysis & Opportunity Outlook
  • Middle East and Africa  (Israel, GCC (Saudi Arabia, UAE, Bahrain, Kuwait, Qatar, Oman), North Africa, South Africa, Rest of Middle East and Africa) Market Size, Y-O-Y Growth Market Players Analysis & Opportunity Outlook



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  1. Microsoft Corporation
  2. Adobe Inc.
  3. Cisco Systems Inc.
  4. IBM Corporation 
  5. Radisys
  6. Huawei Technologies
  7. OmniSci Inc.
  8. Dell Inc.
  9. Techvantage 
  10. Anodot Ltd. 
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