Operations Support Business Support (OSS/BSS) Software Market Segmentation by Solution (OSS, and BSS); by Deployment (On-Premise, and Cloud); by Enterprise Size (SMEs, and Large Enterprises); and by Application (IT & Telecom, BFSI, Media & Entertainment, Retail & E-Commerce, and Others)-Global Demand Analysis & Opportunity Outlook 2021-2031
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Product Code:
RP-ID-10352382 -
Published Date:
21 Oct 2022 -
Region:
Global
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Pages:
218 -
Category:
ICT & Telecom -
Publisher:
Pub-ID-54
Impact Analysis on the Growth of Market
Inflation and Looming Recession to Haunt Businesses:
In 2022 & 2023, market players expected to sail in rough waters; might incur losses due to huge gap in currency translation followed by contracting revenues, shrinking profit margins & cost pressure on logistics and supply chain. Further, U.S. economy is expected to grow merely by 3% in 2022.
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The Research Report is Updated with 2022 Base Year, 2023 Estimated year and Forecast till 2035 with Market Insights.
With the dip in global production, the GDP has contracted in 2020 and impacted the market across the world. Upon placing a Sample Request, you will receive an updated report with 2022 as base year, 2023 as estimated year and forecast to 2035. This will have market drivers, recovery rate in the market, insights and competitive analysis.
Market Overview:
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Global Operations Support Business Support (OSS/BSS) Software Market Highlights Over 2021 - 2031
The global operations support business support (OSS/BSS) software market is estimated to garner a revenue of USD 108078.62 Million by the end of 2031, by growing at a CAGR of 10.36% over the forecast period, i.e., 2022 – 2031. Moreover, in the year 2021, the market generated a revenue of USD 41936.60 Million. The growth of the market can be attributed to the growing adoption of convergent billing systems amongst the telecom operators, backed by the rising competition and the need to provide enhanced quality services to the customers. With the advancement in broadband cellular networks and the rising adoption of 5G, which is expected to cross 2 Billion connections by the end of 2026, the telecom operators are focusing on expanding their range of services, which is raising the need amongst the operators to consolidate all their billing tasks together and also create enhanced transparency in their billing system. The fifth-generation broadband cellular network technology standard is capable of handling multiple add-on services in addition to basic calling features. 5G consumers, as a result, are increasingly interested in adding non-connectivity offerings to their mobile subscriptions in addition to their contract subscriptions. For instance, in the year 2021, around 60% of 5G contract mobile subscribers added video streaming content services to their basic subscription. This was an increase of about 15 percentage points as compared to the share of 4G users with such added services.
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On the other hand, the growth of the global operations supports business support (OSS/BSS) software market can also be attributed to the increasing adoption of these software, backed by the numerous benefits associated with the use of these software, such as enhanced flexibility, greater cost-effectiveness, and supportive technology to support business functions. In addition to this, growing demand for customized OSS/BSS software is also expected to create numerous opportunities for market growth in the coming years.
Global Operations Support Business Support (OSS/BSS) Software Market Regional Synopsis
Regionally, the global operations support business support (OSS/BSS) software market is segmented into five major regions including North America, Europe, Asia Pacific, Latin America, and the Middle East & Africa region. The market in North America is anticipated to garner the largest revenue of USD 41610.27 Million by the end of 2031, up from a revenue of USD 15600.42 Million in the year 2021. The growth of the market in the region can primarily be attributed to the growing transition of the telecom operators towards 5G, and the increasing investments by the telecom operators in the region on 5G is expected to drive the market growth. For instance, it is expected that between 2022 and 2026, close to 99% of the investment of the telecom operators in North America would be on 5G. Moreover, by the end of 2025, close to 270 Million 5G connections are expected for transition from 4G in the region.
On the other hand, the market in Europe is expected to garner the second-largest revenue of USD 28316.60 by the end of 2030, up from a revenue of USD 11490.63 Million in the year 2020. The market in the region is further segmented by country into the United Kingdom, Germany, France, Italy, Spain, Russia, Turkey, Poland, and the Rest of Europe. The market in Germany is expected to garner the largest revenue of USD 6795.98 Million by the end of 2031, up from a revenue of USD 2665.83 Million in the year 2021.
Growth Drivers and Challenges Impacting the Growth of the Global Operations Support Business Support (OSS/BSS) Software Market
Growth Drivers
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Growing Adoption of Cloud-Based OSS/BSS Software
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Increasing Adoption of Convergent Billing Systems
Challenges
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Rising Concern for Data Security
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Lack of Skilled Professionals
Global Operations Support Business Support (OSS/BSS) Software Market Segmentation Synopsis
The global operations support business support (OSS/BSS) software market is segmented by solution into OSS, and BSS, out of which, the OSS segment is expected to grow with the highest CAGR of 11.01% during the forecast period. By deployment, the market is segmented into on-premise, and cloud, out of which, the on-premise segment is expected to garner the largest revenue by the end of 2031. By enterprise size, the market is segmented into SMEs and large enterprises, out of which, the large enterprises segment is expected to generate the largest revenue of USD 28444.67 Million by the end of 2023. By application, the market is segmented into IT & telecom, BFSI, media & entertainment, retail & e-commerce, and others. Out of these, the IT & telecom segment is anticipated to garner the largest revenue of USD 83238.69 Million by the end of 2031, up from a revenue of USD 31550.0 Million in the year 2021.
Key Companies Dominating the Market
Our report has covered detailed company profiling comprising company overview, business strategies, key product offerings, financial performance, key performance indicators, risk analysis, recent developments, regional presence, and SWOT analysis among other notable indicators for competitive positioning. Some of the prominent industry leaders in the global operations support business support (OSS/BSS) software market that are included in our report are Accenture PLC, Comarch SA, Amdocs, Capgemini Service SAS, Nokia, NetCracker Technology Corporation, Huawei Technologies Co. Ltd., IBM Corporation, Cisco Systems, Inc., Oracle Corporation, and others.
Latest Developments in the Global Operations Support Business Support (OSS/BSS) Software Market:
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September 29th, 2020: Huawei Technologies Co., Ltd. announced that it has launched the Digital Operation Support Service Solution via an online live stream session at its virtual event, HUAWEI CONNECT 2020.
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November 10th, 2020: Amdocs announced that the company is helping Comcast Business with its business and operation support systems (BSS/OSS) for driving efficiency and speed time-to-market.
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January 12th, 2021: NetCracker Technology Corporation announced that Tiscali, an Italian communications service provider, has adopted the Digital BSS services of NetCracker to give an extra edge to the company’s 5G services.
Key Reasons to Buy Our Report
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The report covers detailed analysis comprising market share attained by each market segment and its sub-segments.
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It covers market dynamics including growth drivers, trends, potential opportunities, price trend analysis and challenges that impact the market growth.
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The report includes detailed company profiles of the major players dominating the market.
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We use effective research methodologies to calculate the market numbers and provide value-added assessment for overall growth.
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We provide customized reports as per the clients’ requirement helping them to see possible and unexpected challenges and unforeseen opportunities in order to help them reach their goal.
Geography Analysis:
The report further discusses the market opportunity, compound annual growth rate (CAGR) growth rate, competition, new technology innovations, market players analysis, government guidelines, export and import (EXIM) analysis, historical revenues, future forecasts etc. in the following regions and/or countries:
- North America (U.S. & Canada) Market Size, Y-O-Y Growth, Market Players Analysis & Opportunity Outlook
- Latin America (Brazil, Mexico, Argentina, Rest of Latin America) Market Size, Y-O-Y Growth & Market Players Analysis & Opportunity Outlook
- Europe (U.K., Germany, France, Italy, Spain, Hungary, Belgium, Netherlands & Luxembourg, NORDIC(Finland, Sweden, Norway, Denmark), Ireland, Switzerland, Austria, Poland, Turkey, Russia, Rest of Europe), Poland, Turkey, Russia, Rest of Europe) Market Size, Y-O-Y Growth Market Players Analys & Opportunity Outlook
- Asia-Pacific (China, India, Japan, South Korea, Singapore, Indonesia, Malaysia, Australia, New Zealand, Rest of Asia-Pacific) Market Size, Y-O-Y Growth & Market Players Analysis & Opportunity Outlook
- Middle East and Africa (Israel, GCC (Saudi Arabia, UAE, Bahrain, Kuwait, Qatar, Oman), North Africa, South Africa, Rest of Middle East and Africa) Market Size, Y-O-Y Growth Market Players Analysis & Opportunity Outlook
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FREQUENTLY ASKED QUESTIONS
The growing adoption of cloud-based OSS/BSS software, along with the increasing adoption of convergent billing systems are some of the major factors anticipated to drive the market growth in the coming years.
The market is anticipated to attain a CAGR of 10.36% over the forecast period, i.e., 2022 – 2031.
The rising concern for data security, along with the lack of skilled professionals are estimated to hamper the market growth.
The market in North America is anticipated to garner the largest revenue of USD 41610.27 Million by the end of 2031 and provide more business opportunities in the future.
The major players in the market are Accenture PLC, Comarch SA, Amdocs, Capgemini Service SAS, Nokia, NetCracker Technology Corporation, and others.
The company profiles are selected based on the revenues generated from the product segment, geographical presence of the company which determine the revenue generating capacity as well as the new products being launched into the market by the company.
The market is segmented by solution, deployment, enterprise size, application, and by region.
The IT & telecom segment is anticipated to garner the largest revenue of USD 83238.69 Million by the end of 2031 and display significant growth opportunities.
1. Market Definition
1.1. Definition
1.2.Market Segmentation
2. Assumptions and Acronyms
3. Research Methodology
3.1. Research Process
3.2. Primary Research
3.3. Secondary Research
4. Executive Summary – Global Operations Support Business Support Software Market
5. Market Dynamics
5.1. Market Drivers
5.2. Market Restraints
5.3. Market Opportunities
5.4. Market Trends
6. Regulatory & Standards Landscape
7. Analysis on Technological Trends
8. Industry Risk Analysis
9. Value Chain Analysis
10. Impact of COVID-19 on Global Operations Support Business Support Software Market
11. Global Operations Support Business Support Software Market 2021-2031
11.1. Market Overview
11.2. By Value (USD Million)
11.3. Market Segmentation Analysis 2021-2031
11.3.1. By Solution
11.3.1.1. OSS, 2021-2031F (USD Million)
11.3.1.1.1. Service Assurance, 2021-2031F (USD Million)
11.3.1.1.2. Network Management, 2021-2031F (USD Million)
11.3.1.1.3. Inventory Management, 2021-2031F (USD Million)
11.3.1.2. BSS, 2021-2031F (USD Million)
11.3.1.2.1. Billing and Revenue Management, 2021-2031F (USD Million)
11.3.1.2.2. Service Fulfillment, 2021-2031F (USD Million)
11.3.1.2.3. Customer and Product Management, 2021-2031F (USD Million)
11.3.2. By Deployment
11.3.2.1. On-Premises, 2021-2031F (USD Million)
11.3.2.2. Cloud, 2021-2031F (USD Million)
11.3.3. By Enterprise Size
11.3.3.1. SMEs, 2021-2031F (USD Million)
11.3.3.2. Large Enterprises, 2021-2031F (USD Million)
11.3.4. By Application
11.3.4.1. IT & Telecom, 2021-2031F (USD Million)
11.3.4.2. BFSI, 2021-2031F (USD Million)
11.3.4.3. Media & Entertainment, 2021-2031F (USD Million)
11.3.4.4. Retail & E-Commerce, 2021-2031F (USD Million)
11.3.4.5. Others, 2021-2031F (USD Million)
11.3.5. By Region
11.3.5.1. North America, 2021-2031F (USD Million)
11.3.5.2. Europe, 2021-2031F (USD Million)
11.3.5.3. Asia Pacific, 2021-2031F (USD Million)
11.3.5.4. Latin America, 2021-2031F (USD Million)
11.3.5.5. Middle East & Africa, 2021-2031F (USD Million)
12. North America Operations Support Business Support Software Market 2021-2031
12.1. Market Overview
12.2. By Value (USD Million)
12.3. Market Segmentation Analysis 2021-2031
12.3.1. By Solution
12.3.1.1. OSS, 2021-2031F (USD Million)
12.3.1.1.1. Service Assurance, 2021-2031F (USD Million)
12.3.1.1.2. Network Management, 2021-2031F (USD Million)
12.3.1.1.3. Inventory Management, 2021-2031F (USD Million)
12.3.1.2. BSS, 2021-2031F (USD Million)
12.3.1.2.1. Billing and Revenue Management, 2021-2031F (USD Million)
12.3.1.2.2. Service Fulfillment, 2021-2031F (USD Million)
12.3.1.2.3. Customer and Product Management, 2021-2031F (USD Million)
12.3.2. By Deployment
12.3.2.1. On-Premises, 2021-2031F (USD Million)
12.3.2.2. Cloud, 2021-2031F (USD Million)
12.3.3. By Enterprise Size
12.3.3.1. SMEs, 2021-2031F (USD Million)
12.3.3.2. Large Enterprises, 2021-2031F (USD Million)
12.3.4. By Application
12.3.4.1. IT & Telecom, 2021-2031F (USD Million)
12.3.4.2. BFSI, 2021-2031F (USD Million)
12.3.4.3. Media & Entertainment, 2021-2031F (USD Million)
12.3.4.4. Retail & E-Commerce, 2021-2031F (USD Million)
12.3.4.5. Others, 2021-2031F (USD Million)
12.3.5. By Country
12.3.5.1. United States, 2021-2031F (USD Million)
12.3.5.2. Canada, 2021-2031F (USD Million)
13. Europe Operations Support Business Support Software Market 2021-2031
13.1. Market Overview
13.2. By Value (USD Million)
13.3. Market Segmentation Analysis 2021-2031
13.3.1. By Solution
13.3.2. By Deployment
13.3.3. By Enterprise Size
13.3.4. By Application
13.3.5. By Country
13.3.5.1. United Kingdom, 2021-2031F (USD Million)
13.3.5.2. Germany, 2021-2031F (USD Million)
13.3.5.3. France, 2021-2031F (USD Million)
13.3.5.4. Italy, 2021-2031F (USD Million)
13.3.5.5. Spain, 2021-2031F (USD Million)
13.3.5.6. Russia, 2021-2031F (USD Million)
13.3.5.7. Turkey, 2021-2031F (USD Million)
13.3.5.8. Poland, 2021-2031F (USD Million)
13.3.5.9. Rest of Europe, 2021-2031F (USD Million)
14.Asia Pacific Operations Support Business Support Software Market 2021-2031
14.1. Market Overview
14.2. By Value (USD Million)
14.3. Market Segmentation Analysis 2021-2031
14.3.1. By Solution
14.3.2. By Deployment
14.3.3. By Enterprise Size
14.3.4. By Application
14.3.5. By Country
14.3.5.1. China, 2021-2031F (USD Million)
14.3.5.2. India, 2021-2031F (USD Million)
14.3.5.3. Japan, 2021-2031F (USD Million)
14.3.5.4. South Korea, 2021-2031F (USD Million)
14.3.5.5. Singapore, 2021-2031F (USD Million)
14.3.5.6. Indonesia, 2021-2031F (USD Million)
14.3.5.7. Malaysia, 2021-2031F (USD Million)
14.3.5.8. Australia, 2021-2031F (USD Million)
14.3.5.9. New Zealand, 2021-2031F (USD Million)
14.3.5.10. Rest of Asia Pacific, 2021-2031F (USD Million)
15. Latin America Operations Support Business Support Software Market 2021-2031
15.1. Market Overview
15.2. By Value (USD Million)
15.3. Market Segmentation Analysis 2021-2031
15.3.1. By Solution
15.3.2. By Deployment
15.3.3. By Enterprise Size
15.3.4. By Application
15.3.5. By Country
15.3.5.1. Brazil, 2021-2031F (USD Million)
15.3.5.2. Mexico, 2021-2031F (USD Million)
15.3.5.3. Argentina, 2021-2031F (USD Million)
15.3.5.4. Rest of Latin America, 2021-2031F (USD Million)
16.Middle East & Africa Operations Support Business Support Software Market 2021-2031
16.1. Market Overview
16.2. By Value (USD Million)
16.3. Market Segmentation Analysis 2021-2031
16.3.1. By Solution
16.3.2. By Deployment
16.3.3. By Enterprise Size
16.3.4. By Application
16.3.5. By Country
16.3.5.1. Israel, 2021-2031F (USD Million)
16.3.5.2. GCC, 2021-2031F (USD Million)
16.3.5.3. North Africa, 2021-2031F (USD Million)
16.3.5.4. South Africa, 2021-2031F (USD Million)
16.3.5.5. Rest of Middle East & Africa, 2021-2031F (USD Million)
17. Competitive Landscape
17.1. Company Market Share Analysis
17.2. Company Profiles
17.2.1. Accenture PLC
17.2.2. Comarch SA
17.2.3. Amdocs
17.2.4. Capgemini Service SAS
17.2.5. Nokia
17.2.6. NetCracker Technology Corporation
17.2.7. Huawei Technologies Co. Ltd.
17.2.8. IBM Corporation
17.2.9. Cisco Systems, Inc.
17.2.10. Oracle Corporation
17.3. Product Portfolio Comparative Analysis
17.4. Competitive Benchmarking
18. Primary Interview Analysis
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- Accenture PLC
- Comarch SA
- Amdocs
- Capgemini Service SAS
- Nokia
- NetCracker Technology Corporation
- Huawei Technologies Co. Ltd.
- IBM Corporation
- Cisco Systems, Inc.
- Oracle Corporation