Operations Support Business Support (OSS/BSS) Software Market Segmentation by Solution (OSS, and BSS); by Deployment (On-Premise, and Cloud); by Enterprise Size (SMEs, and Large Enterprises); and by Application (IT & Telecom, BFSI, Media & Entertainment, Retail & E-Commerce, and Others)-Global Demand Analysis & Opportunity Outlook 2021-2031

  • Product Code:
    RP-ID-10352382
  • Published Date:
    4 Apr 2022
  • Region:
    Global
  • Pages:
    218
  • Category:
    ICT & Telecom
  • Publisher:
    Pub-ID-54

Impact Analysis on the Growth of Market

Activating Probable Propositions Amidst COVID-19 Crisis

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The Research Report is Updated with 2020 Base Year, 2021 Estimated year and Forecast till 2030 with Market Insights.


With the dip in global production, the GDP has contracted in 2020 and impacted the market across the world. Upon placing a Sample Request, you will receive an updated report with 2020 as base year, 2021 as estimated year and forecast to 2030. This will have market drivers, recovery rate in the market, insights and competitive analysis.



Market Overview:

Global Operations Support Business Support (OSS/BSS) Software Market Highlights Over 2021 - 2031

The global operations support business support (OSS/BSS) software market is estimated to garner a revenue of USD 108078.62 Million by the end of 2031, by growing at a CAGR of 10.36% over the forecast period, i.e., 2022 – 2031. Moreover, in the year 2021, the market generated a revenue of USD 41936.60 Million. The growth of the market can be attributed to the growing adoption of convergent billing systems amongst the telecom operators, backed by the rising competition and the need to provide enhanced quality services to the customers. With the advancement in broadband cellular networks and the rising adoption of 5G, which is expected to cross 2 Billion connections by the end of 2026, the telecom operators are focusing on expanding their range of services, which is raising the need amongst the operators to consolidate all their billing tasks together and also create enhanced transparency in their billing system. The fifth-generation broadband cellular network technology standard is capable of handling multiple add-on services in addition to basic calling features. 5G consumers, as a result, are increasingly interested in adding non-connectivity offerings to their mobile subscriptions in addition to their contract subscriptions. For instance, in the year 2021, around 60% of 5G contract mobile subscribers added video streaming content services to their basic subscription. This was an increase of about 15 percentage points as compared to the share of 4G users with such added services.

 

Global Operations Support Business Support Software Market

 

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On the other hand, the growth of the global operations supports business support (OSS/BSS) software market can also be attributed to the increasing adoption of these software, backed by the numerous benefits associated with the use of these software, such as enhanced flexibility, greater cost-effectiveness, and supportive technology to support business functions. In addition to this, growing demand for customized OSS/BSS software is also expected to create numerous opportunities for market growth in the coming years.

Global Operations Support Business Support (OSS/BSS) Software Market Regional Synopsis

Regionally, the global operations support business support (OSS/BSS) software market is segmented into five major regions including North America, Europe, Asia Pacific, Latin America, and the Middle East & Africa region. The market in North America is anticipated to garner the largest revenue of USD 41610.27 Million by the end of 2031, up from a revenue of USD 15600.42 Million in the year 2021. The growth of the market in the region can primarily be attributed to the growing transition of the telecom operators towards 5G, and the increasing investments by the telecom operators in the region on 5G is expected to drive the market growth. For instance, it is expected that between 2022 and 2026, close to 99% of the investment of the telecom operators in North America would be on 5G. Moreover, by the end of 2025, close to 270 Million 5G connections are expected for transition from 4G in the region.

On the other hand, the market in Europe is expected to garner the second-largest revenue of USD 28316.60 by the end of 2030, up from a revenue of USD 11490.63 Million in the year 2020. The market in the region is further segmented by country into the United Kingdom, Germany, France, Italy, Spain, Russia, Turkey, Poland, and the Rest of Europe. The market in Germany is expected to garner the largest revenue of USD 6795.98 Million by the end of 2031, up from a revenue of USD 2665.83 Million in the year 2021.

Growth Drivers and Challenges Impacting the Growth of the Global Operations Support Business Support (OSS/BSS) Software Market

Growth Drivers

  • Growing Adoption of Cloud-Based OSS/BSS Software

  • Increasing Adoption of Convergent Billing Systems

Challenges

  • Rising Concern for Data Security

  • Lack of Skilled Professionals

Global Operations Support Business Support (OSS/BSS) Software Market Segmentation Synopsis

The global operations support business support (OSS/BSS) software market is segmented by solution into OSS, and BSS, out of which, the OSS segment is expected to grow with the highest CAGR of 11.01% during the forecast period. By deployment, the market is segmented into on-premise, and cloud, out of which, the on-premise segment is expected to garner the largest revenue by the end of 2031. By enterprise size, the market is segmented into SMEs and large enterprises, out of which, the large enterprises segment is expected to generate the largest revenue of USD 28444.67 Million by the end of 2023. By application, the market is segmented into IT & telecom, BFSI, media & entertainment, retail & e-commerce, and others. Out of these, the IT & telecom segment is anticipated to garner the largest revenue of USD 83238.69 Million by the end of 2031, up from a revenue of USD 31550.0 Million in the year 2021.

Key Companies Dominating the Market

Our report has covered detailed company profiling comprising company overview, business strategies, key product offerings, financial performance, key performance indicators, risk analysis, recent developments, regional presence, and SWOT analysis among other notable indicators for competitive positioning. Some of the prominent industry leaders in the global operations support business support (OSS/BSS) software market that are included in our report are Accenture PLC, Comarch SA, Amdocs, Capgemini Service SAS, Nokia, NetCracker Technology Corporation, Huawei Technologies Co. Ltd., IBM Corporation, Cisco Systems, Inc., Oracle Corporation, and others.

Latest Developments in the Global Operations Support Business Support (OSS/BSS) Software Market:

  • September 29th, 2020: Huawei Technologies Co., Ltd. announced that it has launched the Digital Operation Support Service Solution via an online live stream session at its virtual event, HUAWEI CONNECT 2020.

  • November 10th, 2020: Amdocs announced that the company is helping Comcast Business with its business and operation support systems (BSS/OSS) for driving efficiency and speed time-to-market.

  • January 12th, 2021: NetCracker Technology Corporation announced that Tiscali, an Italian communications service provider, has adopted the Digital BSS services of NetCracker to give an extra edge to the company’s 5G services.

Key Reasons to Buy Our Report

  • The report covers detailed analysis comprising market share attained by each market segment and its sub-segments.

  • It covers market dynamics including growth drivers, trends, potential opportunities, price trend analysis and challenges that impact the market growth.

  • The report includes detailed company profiles of the major players dominating the market.

  • We use effective research methodologies to calculate the market numbers and provide value-added assessment for overall growth.

  • We provide customized reports as per the clients’ requirement helping them to see possible and unexpected challenges and unforeseen opportunities in order to help them reach their goal.


Geography Analysis:


The report further discusses the market opportunity, compound annual growth rate (CAGR) growth rate, competition, new technology innovations, market players analysis, government guidelines, export and import (EXIM) analysis, historical revenues, future forecasts etc. in the following regions and/or countries:

  • North America (U.S. & Canada) Market Size, Y-O-Y Growth, Market Players Analysis & Opportunity Outlook
  • Latin America (Brazil, Mexico, Argentina, Rest of Latin America) Market Size, Y-O-Y Growth & Market Players Analysis & Opportunity Outlook
  • Europe (U.K., Germany, France, Italy, Spain, Hungary, Belgium, Netherlands & Luxembourg, NORDIC(Finland, Sweden, Norway, Denmark), Ireland, Switzerland, Austria, Poland, Turkey, Russia, Rest of Europe), Poland, Turkey, Russia, Rest of Europe) Market Size, Y-O-Y Growth Market Players Analys  & Opportunity Outlook
  • Asia-Pacific (China, India, Japan, South Korea, Singapore, Indonesia, Malaysia, Australia, New Zealand, Rest of Asia-Pacific) Market Size, Y-O-Y Growth & Market Players Analysis & Opportunity Outlook
  • Middle East and Africa  (Israel, GCC (Saudi Arabia, UAE, Bahrain, Kuwait, Qatar, Oman), North Africa, South Africa, Rest of Middle East and Africa) Market Size, Y-O-Y Growth Market Players Analysis & Opportunity Outlook

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FREQUENTLY ASKED QUESTIONS

1.      Market Definition

1.1.  Definition

1.2.Market Segmentation

2.     Assumptions and Acronyms

3.     Research Methodology

3.1. Research Process

3.2.                     Primary Research

3.3.                     Secondary Research

4.    Executive Summary – Global Operations Support Business Support Software Market

5.     Market Dynamics

5.1. Market Drivers

5.2.                     Market Restraints

5.3.                     Market Opportunities

5.4.                     Market Trends

6.    Regulatory & Standards Landscape

7.     Analysis on Technological Trends

8.    Industry Risk Analysis

9.    Value Chain Analysis

10.            Impact of COVID-19 on Global Operations Support Business Support Software Market

11.  Global Operations Support Business Support Software Market 2021-2031

11.1.                   Market Overview

11.2.                  By Value (USD Million)

11.3.                  Market Segmentation Analysis 2021-2031

11.3.1.                       By Solution

11.3.1.1.     OSS, 2021-2031F (USD Million)

11.3.1.1.1.          Service Assurance, 2021-2031F (USD Million)

11.3.1.1.2.         Network Management, 2021-2031F (USD Million)

11.3.1.1.3.         Inventory Management, 2021-2031F (USD Million)

11.3.1.2.    BSS, 2021-2031F (USD Million)

11.3.1.2.1.         Billing and Revenue Management, 2021-2031F (USD Million)

11.3.1.2.2.        Service Fulfillment, 2021-2031F (USD Million)

11.3.1.2.3.        Customer and Product Management, 2021-2031F (USD Million)

11.3.2.                      By Deployment

11.3.2.1.    On-Premises, 2021-2031F (USD Million)

11.3.2.2.   Cloud, 2021-2031F (USD Million)

11.3.3.                      By Enterprise Size

11.3.3.1.    SMEs, 2021-2031F (USD Million)

11.3.3.2.   Large Enterprises, 2021-2031F (USD Million)

11.3.4.                      By Application

11.3.4.1.    IT & Telecom, 2021-2031F (USD Million)

11.3.4.2.  BFSI, 2021-2031F (USD Million)

11.3.4.3.   Media & Entertainment, 2021-2031F (USD Million)

11.3.4.4.  Retail & E-Commerce, 2021-2031F (USD Million)

11.3.4.5.   Others, 2021-2031F (USD Million)

11.3.5.                       By Region

11.3.5.1.    North America, 2021-2031F (USD Million)

11.3.5.2.   Europe, 2021-2031F (USD Million)

11.3.5.3.   Asia Pacific, 2021-2031F (USD Million)

11.3.5.4.   Latin America, 2021-2031F (USD Million)

11.3.5.5.   Middle East & Africa, 2021-2031F (USD Million)

12. North America Operations Support Business Support Software Market 2021-2031

12.1.                  Market Overview

12.2.                 By Value (USD Million)

12.3.                 Market Segmentation Analysis 2021-2031

12.3.1.                      By Solution

12.3.1.1.    OSS, 2021-2031F (USD Million)

12.3.1.1.1.         Service Assurance, 2021-2031F (USD Million)

12.3.1.1.2.        Network Management, 2021-2031F (USD Million)

12.3.1.1.3.        Inventory Management, 2021-2031F (USD Million)

12.3.1.2.   BSS, 2021-2031F (USD Million)

12.3.1.2.1.        Billing and Revenue Management, 2021-2031F (USD Million)

12.3.1.2.2.       Service Fulfillment, 2021-2031F (USD Million)

12.3.1.2.3.       Customer and Product Management, 2021-2031F (USD Million)

12.3.2.                     By Deployment

12.3.2.1.   On-Premises, 2021-2031F (USD Million)

12.3.2.2. Cloud, 2021-2031F (USD Million)

12.3.3.                     By Enterprise Size

12.3.3.1.   SMEs, 2021-2031F (USD Million)

12.3.3.2. Large Enterprises, 2021-2031F (USD Million)

12.3.4.                     By Application

12.3.4.1.  IT & Telecom, 2021-2031F (USD Million)

12.3.4.2. BFSI, 2021-2031F (USD Million)

12.3.4.3. Media & Entertainment, 2021-2031F (USD Million)

12.3.4.4. Retail & E-Commerce, 2021-2031F (USD Million)

12.3.4.5.  Others, 2021-2031F (USD Million)

12.3.5.                     By Country

12.3.5.1.   United States, 2021-2031F (USD Million)

12.3.5.2.  Canada, 2021-2031F (USD Million)

13. Europe Operations Support Business Support Software Market 2021-2031

13.1.                  Market Overview

13.2.                 By Value (USD Million)

13.3.                 Market Segmentation Analysis 2021-2031

13.3.1.                      By Solution

13.3.2.                     By Deployment

13.3.3.                     By Enterprise Size

13.3.4.                     By Application

13.3.5.                     By Country

13.3.5.1.   United Kingdom, 2021-2031F (USD Million)

13.3.5.2.  Germany, 2021-2031F (USD Million)

13.3.5.3.  France, 2021-2031F (USD Million)

13.3.5.4.  Italy, 2021-2031F (USD Million)

13.3.5.5.  Spain, 2021-2031F (USD Million)

13.3.5.6.  Russia, 2021-2031F (USD Million)

13.3.5.7.  Turkey, 2021-2031F (USD Million)

13.3.5.8. Poland, 2021-2031F (USD Million)

13.3.5.9.  Rest of Europe, 2021-2031F (USD Million)

14.Asia Pacific Operations Support Business Support Software Market 2021-2031

14.1.                  Market Overview

14.2.                 By Value (USD Million)

14.3.                 Market Segmentation Analysis 2021-2031

14.3.1.                      By Solution

14.3.2.                     By Deployment

14.3.3.                     By Enterprise Size

14.3.4.                     By Application

14.3.5.                     By Country

14.3.5.1.   China, 2021-2031F (USD Million)

14.3.5.2.  India, 2021-2031F (USD Million)

14.3.5.3.  Japan, 2021-2031F (USD Million)

14.3.5.4. South Korea, 2021-2031F (USD Million)

14.3.5.5.  Singapore, 2021-2031F (USD Million)

14.3.5.6. Indonesia, 2021-2031F (USD Million)

14.3.5.7.  Malaysia, 2021-2031F (USD Million)

14.3.5.8. Australia, 2021-2031F (USD Million)

14.3.5.9. New Zealand, 2021-2031F (USD Million)

14.3.5.10.                     Rest of Asia Pacific, 2021-2031F (USD Million)

15. Latin America Operations Support Business Support Software Market 2021-2031

15.1.                  Market Overview

15.2.                 By Value (USD Million)

15.3.                 Market Segmentation Analysis 2021-2031

15.3.1.                       By Solution

15.3.2.                     By Deployment

15.3.3.                     By Enterprise Size

15.3.4.                     By Application

15.3.5.                      By Country

15.3.5.1.   Brazil, 2021-2031F (USD Million)

15.3.5.2.  Mexico, 2021-2031F (USD Million)

15.3.5.3.  Argentina, 2021-2031F (USD Million)

15.3.5.4.  Rest of Latin America, 2021-2031F (USD Million)

16.Middle East & Africa Operations Support Business Support Software Market 2021-2031

16.1.                  Market Overview

16.2.                 By Value (USD Million)

16.3.                 Market Segmentation Analysis 2021-2031

16.3.1.                      By Solution

16.3.2.                     By Deployment

16.3.3.                     By Enterprise Size

16.3.4.                     By Application

16.3.5.                     By Country

16.3.5.1.   Israel, 2021-2031F (USD Million)

16.3.5.2.  GCC, 2021-2031F (USD Million)

16.3.5.3.  North Africa, 2021-2031F (USD Million)

16.3.5.4. South Africa, 2021-2031F (USD Million)

16.3.5.5.  Rest of Middle East & Africa, 2021-2031F (USD Million)

17. Competitive Landscape

17.1.                  Company Market Share Analysis

17.2.                 Company Profiles

17.2.1.                       Accenture PLC

17.2.2.                      Comarch SA

17.2.3.                      Amdocs

17.2.4.                     Capgemini Service SAS

17.2.5.                      Nokia

17.2.6.                     NetCracker Technology Corporation

17.2.7.                      Huawei Technologies Co. Ltd.

17.2.8.                     IBM Corporation

17.2.9.                     Cisco Systems, Inc.

17.2.10.                 Oracle Corporation

17.3.                 Product Portfolio Comparative Analysis

17.4.                 Competitive Benchmarking

18.            Primary Interview Analysis

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  1. Accenture PLC
  2. Comarch SA
  3. Amdocs
  4. Capgemini Service SAS
  5. Nokia
  6. NetCracker Technology Corporation
  7. Huawei Technologies Co. Ltd.
  8. IBM Corporation
  9. Cisco Systems, Inc.
  10. Oracle Corporation
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